BFast
RTO Management

Stop paying twice for shipments that never deliver

Every RTO costs you forward freight, reverse freight, and lost revenue. BFast's RTO stack cuts that number by 40-60% for most brands.

-40%
RTO reduction average
Rs 60
Saved per shipment
3 min
Time to configure
24/7
Auto-monitoring
Capabilities

What RTO Management does for you

Pre-shipment verification

High-risk COD orders verified via WhatsApp / IVR before pickup.

Address quality scoring

Fuzzy-match every address against a pincode+landmark database and flag low-confidence ones.

COD-to-prepaid nudges

At checkout, offer 3-5% off to convert risky COD to prepaid.

Repeat-customer scoring

First-time customers with big carts get extra verification. Repeat trust cuts friction.

Delivery-day WhatsApp

Morning-of-delivery message with a 'YES to confirm' response.

RTO analytics

Pincode + product-wise RTO breakdown so you can adjust what you sell where.

How it works

Three-step setup

01
Order scored

Every COD order gets an RTO-risk score from address + customer history.

02
Verify or nudge

High-risk orders go through verification; medium-risk get a prepaid nudge.

03
Ship confidently

Only the verified orders leave your warehouse. RTO drops sharply.

Outcomes

Real numbers our customers see

Not marketing fluff — outcomes measured from actual customer data across our top 100 brands.

COD RTO cut from 20-25% industry norm to 10-14% on average
Cost per delivered shipment down Rs 40-60
Warehouse ops time on reverse handling down 30%
Verification declined by customer becomes a saved refund, not a wasted forward + reverse leg

Stop paying twice

Cut your RTO rate by half with pre-shipment verification and smart nudges.